At zoomMediaPlus, Inc. (“zoomMediaPlus,” “we,” “us,” or “our”) we understand that privacy is important, and we are strongly committed to protecting our customers’ privacy and visitors to our website at https://www.zoommediaplus.com and any other subdomains used in conjunction with the www.zoommediaplus.com domain; including our online store and payment services provided to our reseller customers under dba Telecom Provider (collectively, “our websites”).
Our primary goal in collecting personal information is to provide you with a smooth, efficient and customized experience. This allows us to provide features that are most likely to meet your needs, and to customize our service to make your experience easier.
General Data. We gather certain usage information like the number and frequency of visitors to our websites. This information may include which URL you just came from, which URL you next go to, what browser you are using, and your IP address. We use such data only in general meaning no specific tracking to your personal information. This collective data helps us determine how much our customers use parts of our websites, and do internal research on our customer demographics, interests, and behavior to better understand and serve you.
This type of general, non-personal information may also be collected and/or used by third parties that support our services. In addition, we aggregate data and disclose such information in a non-personally identifiable manner to advertisers and other third parties for marketing and promotional purposes.
Personal Information. Users are asked to disclose information when they sign up for our services such as name, address, phone number, birth date, gender, credit card information, and email address (collectively “Personal Information”). The Personal Information collected from our customers during the registration process is used to manage each customer account. We also gather such information to provide products and/or services that more closely reflect your preferences. Additionally, we may use such Personal Information to enhance our marketing and promotion efforts, analyze website usage, improve content and product offerings, and customize our website’s content, design layout, and services.
Account Password. To activate and manage your account and to access certain services, we require you to provide a password (your “Password”). When accessing your account or providing your Password, you must provide accurate and complete information to zoomMediaPlus. You are solely responsible for maintaining the confidentiality of your Password and are individually responsible for any activity conducted using your Password. You agree not to use the account, customer name, or password of another customer at any time unless that customer is under 18 and you are the parent or guardian of that customer.
Volunteer Surveys. We may, at times, conductsurveys of our customers and/or users of our websites ("SurveyParticipants"). We encourage you to participate in these voluntary surveysbecause they provide us with important information that aids us in improvinghow we provide service and the types of services we offer. Your personalinformation and responses will remain confidential, even if the survey isconducted by a third-party.
We may take the information we collect from individuals responding to surveys andcombine (or aggregate) it with responses of other Survey Participants to createbroader, generic responses to the survey questions (such as gender, age,residence, interests, education level, employment, industry, or otherdemographic information). We then use the combined information to increase thequality of our services to you, and to develop new services and products. This combined, non-personally identifiable, information may be shared with third- partyaffiliates.
In certain special circumstances, we maycontact zoomMediaPlus customers to deliver service- oriented messages, even if you have asked thatwe not contact you about special airtime events or promotions. These messageswill be limited and only for this purpose.
We may use third party service providers to facilitate our services, andtherefore, we may provide some of your personal information directly to them. In addition, we employ other companies and individuals to perform functions onour behalf. Some examples may include fulfilling orders, providing mobilecontent, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketingassistance, processing credit card payments and providing customer service. These service providers may have access to personal information and may use itas needed to perform their functions, but may not use it for any other purpose,except that they may aggregate your personal information with simi-larinformation from other customers in a manner that does not personally identifyyou.
zoomMediaPlus cooperates with law enforcement inquiries, as well as other thirdparties, to enforce laws, such as protecting intellectual property rights andpreventing fraud. We can (and you authorize us to) disclose any informationabout you to law enforcement or other government officials as we, in our solediscretion, believe necessary or appropriate, to respond to claims or legalprocess, to protect the property of zoomMediaPlus or the safety of its employeesor others, to investigate fraud, intellectual property infringement, or otheractivity that is or may be illegal or expose us or you to liability.
zoomMediaPlus uses a Teracent cookie in order to display ads to visitors of www.zoommediaplus.com on other websites via Google and Google’s partners. You may opt- out of Teracent cookies here: http://www.teracent.com/about-us/opt-out/.
zoomMediaPluscustomers may change the personal information you have elected to sharewith us. You also have choices in the types of communications you wish toreceive from us. To change your notificationsettings, or to change any of your personal information, log in to your account whereyou can manage your account information.
"Cookies" aresmall files placed on your hard drive; each website can send its own cookie toyour browser if your browser preferences allow it. You can configure yourbrowser to accept all cookies, reject all cookies, or notify you when a cookieis sent. [Because each browser is different you can click the "Help"menu of your browser to learn how to change your cookie preferences.] You arefree to decline our cookies if your browser permits, although in that case youmay not be able to use certain features on our websites and you may be requiredto re- enter your Password more frequently during a session. Additionally, anumber of companies not related to zoomMediaPlus provide services designed to helpyou visit websites anonymously.
zoomMediaPlus is concernedabout the safety and privacy of children who use the Internet. In adhering tothe Children’s Online Privacy Protection Act of 1998, we will never deliberatelycollect personal information from anyone under the age of 13 without priorverifiable parental consent and may limit participation in certain services weprovide to individuals over 13 years of age. At various places on our websites,we may request that customers provide a year of birth. If a child under 13responds to that request, we will direct him or her to have a parent orguardian call a live customer care agent at 1855-678-9123, where a parent willbe permitted to purchase a zoomMediaPlus device, establish an account and activatethe on behalf of a child under 13. In these circumstances, activation can bemade only by phone with a live customer care agent, and the account must be inthe parent’s name. If we become aware that a child under 13 has or has attempted to provide uswith personal information, we will use our best efforts to remove suchinformation from our files. If a parent or guardian becomes aware that his orher child has done this, he or she should contact our customer careagent to remove this information:
Location-based informationis information that indicates the location of usage of your zoomMediaPlus device.When you plug in your device, your device automatically communicates with ournetwork and relays its current location. The accuracy of location services maybe affected by many circumstances beyond our control, including atmospheric,geographic or topographic conditions. We do not guarantee that service will beprovided without interruption. By using our services, you consent to allow us or our partners toelectronically collect, monitor and track your physical location. We collectand disclose your location information only to anonymously analyze geographicusage, improve the quality of our service, and aid in emergency situations asprescribed by law. If you allow other users to use your device, you areresponsible for informing these users that their location information may becollected and/or disclosed. We will not provide your location information tothird parties other than as prescribed by law without your consent. Any information that iscollected, monitored, or tracked regarding your physical location or thelocation of your device will not be retained longer than is necessary toprovide the necessary information to improve our services to customers.
zoomMediaPlus uses standardindustry practices to safeguard the confidentiality of your personal information. zoomMediaPlus treats data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protectsuch data from unauthorized access by users inside and outside the company.
We are not responsible for, and cannot control, the use by others of anyinformation which you provide to them via our wireless services. Similarly, we willnot assume any responsibility for the content of any personal information orcommunication you receive from other customers through our wireless services.
Personal information thatis submitted to our websites will be collected, processed, stored, disclosedand disposed of in accordance with applicable U.S. law. If you are a non- U.S.customer, you acknowledge and agree that we may collect and use your personalinformation outside your resident jurisdiction.
zoomMediaPlus may, from timeto time, make changes to this policy based on your comments and our need toaccurately reflect our legal obligations and our data collection and disclosurepractices. By continuing to use our websites and services or by calling zoomMedia- Pluscustomer service at 11-858-342-9126, you agree to be bound by the latest versionof this policy, which may be viewed anytime by clicking on the "PrivacyPolicy" link at the foot of the each of our websites.
For questions or concerns about zoomMediaPlus or our websites, please contact us by visiting http://www.24zoomconnect.com/contact or email us at firstname.lastname@example.org.
Rev. June 2022